95-154 Kauopae Pl, Mililani, Hi 96789
Summary of Qualifications
Extensive knowledge of management practices and procedures and store merchandising. Excellent analytical and decision making skills. Ability to interpret information and trends to develop action plans to maximize sales, service and profitability. Exceptional communications and customer service skills. Ability to build and work in a high performing team driven atmosphere.
Kmart – HI
Hardlines Area Manager 2005-2008
Managed three departments with annual sales of $5.5 million.
Hired, trained, supervised, rewarded and disciplined a team of 30 direct employees.
Conducted annual performance appraisals for direct reports.
Established and maintained ongoing vendor and contractor relationships.
Developed new marketing strategies designed to improve customer service and sales.
Kmart – Bakersfield, CA
Operations/Sales Manager 2002-2005
Maintained inventory levels, controlled expenses and monitored shrink.
Researched and incorporated latest product and merchandising trends into purchasing decisions.
Consulted department managers to maintain ideal inventory levels for best-selling items.
Kmart – Rosedale, CA
Hardlines Manager 1992-2002
Managed five departments and supervised 15 direct employees.
Implemented asset protection procedures to reduce invisible waste.
H&R Block – Bakersfield, CA
Tax Preparer 1998-2001 (Seasonal)
Prepared individual tax returns.
Completed continuing training covering Rental Real Estate, Small Business, Investment Income, etc.
Researched tax law publications to solve complex tax questions.
Successfully managed the remodeling of three stores to support grand openings and new product introductions.
Optimized sales in 18 stores by leading a team to remodel departments according to new corporate merchandizing plans.
Store Employee of the Year
Education and Training
Completed 32 credits at Bakersfield Community College
Graduated from East Bakersfield High School