PMI Certified Senior Project Management Professional with multiple EMC Documentum projects successfully implemented and a proven track record of increased responsibility. A focused leader with demonstrated accomplishments in building teams, achieving continuous improvement, and consistently meeting or exceeding goals and expectations in fast paced, high growth environments.
University of Cape Town, South Africa – Management Certification 1995
Bachelor of Science in Computer Science – INS 1999
PMP Certification – Project Management Institute 2005
Project Management, Business Analysis, Business process Re-engineering, System Testing
Project budgeting using Hyperion Planner and Analyzer
Documentum (5.3 SP4 & 6.0) WebTop, DAMTop, DA, FSS, BPM, CTS/MTS, Content / Thumbnail Server
Desktop Client, DQL/SQL, Brava Annotation Tool, Toad for Oracle V8.5, Samson V1.0
Documentum SCS, M/S SharePoint, M/S SQL Server, Oracle D/B
Application Servers – Apache, Tomcat, Weblogic
Image capture Applications – DCTM Captiva, ECHOScan 4.0
Systems Analysis, System Testing, Documentum Systems Administration
M/S Project 2003/7, M/S Project Server, Project Scheduler 6/7, M/S IE7/6/5, Lotus Notes
Full M/S Office Suite 2003/7 plus Visio 2003/7, M/S FrontPage M/S Windows XP SP2
Adobe InDesign, Photoshop, Bridge, Illustrator, Acrobat (Full version), AutoCAD
Agile Development Methodology, Entity Modeling, RAD, RUP, JAD, OO Modeling
Rational Rose, Erwin, PVCS. Life70, LifePro, CK4 JCL, Remedy, PVCS Tracker, SourceSafe
ciber, Inc. 02/2006 – Present
MD Anderson Cancer Center. Houston, TX
Sr. Project Manager – Center of Excellence
Managed the EDM (Electronic Document Management) for Research Studies project.
Worked with Center of Excellence team to establish the Documentum support team.
Transferred Documentum knowledge to the team
Built up the EDM for Research Studies project Team.
Interviewed and submitted candidates for hire.
Analyzed the requirements and prepared the project for Execution and Control.
Worked with the Project Sponsor and key stakeholders to get the project up and running
Updated and submitted the project budget using Hyperion Planner & Analyzer
Reported regular progress to the Project sponsor and Project Support Services
Published Policies and Procedures to company web site using Site Caching Services (SCS)
freeman corporation. dallas, TX
Project Manager / Documentum Administrator – Digital Asset Repository & Collaboration
Managed the Implementation of Documentum 6 into the test environment.
Tested the new features of D6
Managed and Designed iPlanner image collaboration project using Documentum
Managed multiple projects within the Documentum Enterprise wide Content Management system.
Developed and Implemented document storage portal using M/S SharePoint to store all project documents.
Published content to iPlanner web site using SCS (Site Caching Services)
Managed and Implemented the Service Pack 4 upgrade project within time and budget.
Managed, tested, trained and Implemented Freeman’s first Workflow project for one of their biggest clients, SEMICON West. Involves passing design images to the customer for approval and review. Customer was very happy with the results.
Worked with the Design department to migrate thousands of design images from previous shows into the Documentum system.
Worked with all the Adobe products such as InDesign, Illustrator, and Photoshop as well as AutoCAD while testing the system.
Worked with internal departments such as Marketing to store their internal images in the Documentum system.
CountryWide financial corporation. plano, TX
I.S. Consultant – SMART Team
Worked on an internal proposal for the SMART team to develop an EMC Documentum based storage solution for their internal documents.
Developed a CMM based file storage system named the ‘SMART Share Drive Reorganization’ project. The taxonomy was based on CMM principles.
Produced the Needs Assessment, Project Charter, Proposal document, Business Case, Business Requirements, Project Plan, Solution Document, Implementation Plan, Migration Plan and Lessons Learned documents.
Trained the SMART teams on how to use the system and Migrate their existing documents.
Examination Management Services Inc. 09/2004 – 01/2006
Senior Business Analyst – ECHO Project
Managed and tested multiple sub projects within the Documentum Web based Enterprise wide content management system, known as ECHO
The system grew to 1.7 million documents
Experienced in document images and content management. Converted and stored multiple image formats
Developed test plans and test cases for the Documentum system
Investigated the pros and cons of using Workflow versus Lifecycle
Investigated and documented several additional business requirement specifications
Participated in steering committee and Change Control Boards. Set and managed priorities
Facilitated JAD sessions and gathered the necessary requirements for the MetLife an TransAmerica B2B interface
Managed the deployment of the Business to Business processes for MetLife and TransAmerica
Managed, tested and deployed multiple versions to the Image scanning application.
Managed rollout of Version 4.0 and 4.2 to all branches.
Guide the development to automatically update of the application online.
Developed requirements and deployed a document quality assurance mechanism within the ECHO system as well as a stand alone QA Workstation to enable QA users to manage document quality
Project Manager / Business Analyst and Project Manager – ECHO Project
Managed and tested the Document migration system from PaperClip to the Documentum ECHO system
Developed test plans and test cases for the Documentum system
Assumed total management responsibility for the entire ECHO project for 3 months prior to it being handed over to the customer. Reported directly to the CIO.
Modeled and documented the image migration Business Process. Wrote the business requirements specifications.
Tested the document Imaging system, ECHOScan, and managed the rollout of Version 3.0 to all branches
Managed and tested the deployment of Documentum Version 5.2.5 SP4 for WebTop and Documentum Administrator
Worked with developers and infrastructure on plans to implement Documentum Version 5.3
Alpha Professional Services Group 02/2002 – 08/2004
Mid-America Services, Inc. Project Manager / Business Analyst (for OC3 Technology)
Investigated, tested and documented their current Commissary Point of Sale system
Developed a project plan and tested plan to take over and support their POS system
Mapped and documented the Business Process
Analyzed and documented the system flow and developed an infrastructure to support the system
Advanced Leisure Services, Office Manager
Maintained and installed all computer equipment, hardware, and software
Setup test plans to test system after reinstallation of any software on all computers on the network
Executed regression testing on existing systems
Regularly tested for virus problems
Maintained backups of all mission critical systems
Provided customer support to handle all customer queries and problems. Obtained and captured New Business.
Updated the accounting system. Scheduled and maintained all the servicemen’s routes.
Sabre Incorporated 2001 – 01/2002
Fort Worth, TX
Managed teams representing the Marketing Team, Business Clients, Business Analysts, Designers, Technical Developers, System Testers, and Project Office
Reviewed and approved all test plans
Involved in an investigation of how to implement CMM requirements within the organization
Setup a system-testing schedule to monitor and report on progress
Created and maintained Project Schedules and Testing schedules using M/S Project 2000 and Project Central
Managed multiple projects at one time. Some examples are a $1M, Internet service project called Travel Watch, and a $1.1M dynamic trip-packaging project called Total Trip Shopping.
Conducted weekly progress meetings and coordinated project related tasks and interactions between stakeholders.
Reported progress and status to senior management, Project Office and Steering Committee
Authorized and controlled changes using Project Change Control system
Coordinated and maintained all project documentation on Intranet web page
Conseco Life (CompuPros) 2000 – 2001
Addison, TX / Carmel, IN
Consultant on the Project Improvement and Efficiency Strategy (PIES) Business Reengineering Project
Investigated the Life70, LifePro, and CK4 Life insurance systems with the aim of combining all the systems into one system. Investigated and analyzed the data layouts and compared the various systems.
Setup test plans and developed test cases
Investigated the current Workflows and proposed new Workflow requirements
Executed extensive tests on the above systems in order to compare performance and results
Conducted integration and system testing. Completed multiple testing cycles
Responsible for all test activities from data preparation through to expected result verification
Compared and evaluated products and recommended products to be kept and developed further
Led a team of 3 Business Analysts / Testers as part of the above Project
Analyzed several business processes using a shadowing technique and produced a set of documents consisting of the Current process and Proposed “To Be” Recommendations
Investigated and documented business processes by observing users conducting their daily tasks
Computer Consulting Services Corporation 1999 – 2000
Developed Meta-Tags, FAQ’s, auto e-mails, and content for the Unite-it.com Web site
Setup test plans and performed extensive unit testing of the web site
Developed an Event Reminder Office application using Java and Java applets
As Assistant Manager for the Diamond project, managed a team of 7 trainers who trained outside companies in Java, WebLogic, and database administration. Designed a data model for the training system using Erwin.
Planned and scheduled all courses conducted by the trainers using M/S project 98
FedSure Life 1987 – 1999
Johannesburg, South Africa
Systems Development Manager (Vice President)
Organized, staffed, and managed a team of 30 to 50 people responsible for the maintenance and enhancement of the Life Assurance Administration (mission critical) Line of Business system. Team consisted of Project Managers, System Analysts, Business Analysts, Testers, Developers and Help Desk staff.
Directed the development of the company’s testing standards and procedures
Appointed staff, set standards, and developed procedures.
Responsible for the full System Development Life Cycle (SDLC)
Managed and investigated the development of new Life products with the company Actuaries.
Insured that new products were delivered on time and within budget, according to plan.
Setup test plans for multiple system development cycles
Investigated and deployed a Workflow system within the Life Division application
Managed all phases of testing cycle
Ensured that test results were compared to expected results according to the test plan
Reduced the turn around time for new products to market by as much as 50%
Received the company’s outstanding performance achievement award for exceeding the expected results
Rescued a failing Point of Sale project and delivered a working system to production within 8 months, by bringing the project in-house and re-developing the front end
Implemented a Life Division support help desk to log and control all system change requests and problems
Pioneered a new resource pooling methodology for handling and distributing work to the team
Managed the integration of the Point of Sale Quotation system with the Financial Needs Analysis package and redesigned the look and feel of the GUI interface to match the Needs’ analysis package
Managed the redesign of the Electronic Application system using object-orientated methodology (Rational Rose)
Reduced the policy take on and underwriting department staffing and turn around time by 50% by cutting down on input screens and improving response times
Reduced the staffing and turn around time in the Policy Document department by 80% with a new policy document printing system which produced high quality accurate Policy documents using Microsoft Word
Investigated the use of Mercury’s Interactive WinRunner automated testing tool. Developed and ran several test scripts and compiled a recommendation report for senior management. Product was later purchased for future use.