8554 West Carpenter Drive, Springfield MO 65802
OBJECTIVE: Seeking an opportunity within the business community which utilizes my knowledge,
abilities, and years of success in customer service, food service, and office positions.
Business Profile Qualifications Additional Skills
Crew Trainer/Lead Server
Food Service Management
Microsoft Word, Excel
Strong Organizational skills
Proficient in Fast-Pace jobs
Excellent in Conflict Resolution
Business Owner 04/2008 – 10/2008
Micki’s Place Springfield, MO
Business owner of a Mobile Food Concession. Duties included customer service, food orders, preparation of daily menus, cash handling, and daily deposits. Daily, weekly, monthly and quarterly accounting, paperwork, and reports were also part of the duties preformed.
Manager 02/2008 – 04/2008
Jackson Brothers – KRAFT Springfield, MO
As Manager, duties included food orders, inventory, preparing food, preparing daily and monthly menus, labor, food costs, managing staff and all of management issues. Daily, weekly, monthly and quarterly paperwork and reports were a part of the management duties as well was money handling and deposit drops.
Supervisor 06/2006 – 01/2008
Courtyard Marriott – The Cafe’ Springfield, MO
Started with this company as a Server and was promoted with in 18 months to Supervisor. Duties included preparing employee schedules, inventory, food and labor costs, orders of all supplies, money handling and deposit drops. Daily, weekly, monthly, quarterly and yearly paperwork and reports were part of the supervisors as well as the manager’s duties.
Licenses & Certifications:
ServSafe Safe Food Handlers, Springfield, MO 04/11/2006
Food Safety Card Springfield-Greene County Health Department 10/10/2007
C.A.R.E. for Servers American Hotel & Lodging Educational institute 08/10/2006
Heather Cross-Roberts HR Director 417-520-1427
Juanita Bishop Caterer 417-860-0187
Natasha Townsend Banquet Manager 417-425-1067
Kimberly West Server 417-689-5642