SUMMARY OF QUALIFICATIONS
o Dedicated, team-oriented professional with proven ability to manage multiple demands, while enduring tight deadlines.
o Extensive experience in contributing to team in order to drive projects to completion.
o Professional experiences have provided background for success in a variety of work environments in developing research techniques and procedures.
o Analytical and organized with strong problem solving, conflict resolution and communication skills.
o Adept at utilizing technology to improve processes and complete job requirements.
o Fourteen years of experience in Accounts Receivable, Five years of experience as Accounts Receivable Supervisor and Three years of experience in Accounts Payable
Qwest Communications, Texas
Financial Business Analyst, Accounts Receivable – Team Lead, Supervisor
§ Running daily reports for different business units to review suspended cash items and delegating priorities to team in order to fulfill key performance indicators.
§ System applying all suspended cash items to their correct customer accounts. Approx. 100-150 daily.
§ Entering adjustments daily into various customers’ accounts within different business units by working assigned tickets entered by various departments within the company.
§ Preparing various spreadsheets for uploads via Access of customer payment information.
§ Reconciling bank reports from three different banks to ensure all deposits received have been properly captured and entered by the system or manually.
§ Provide a brief report daily for various collection departments within the company in order for them to remain informed of various suspended cash items that involve special handle accounts, highly sensitive accounts and government accounts.
§ Prepare monthly conference meetings with one of the business units involving Wholesale Collections personnel by providing cash deposit amounts and item count for the month to readily prepare for month end processing of write offs, bank adjustments and legal settlements.
§ File/maintain records of payment information received from processing center to be sent to offsite storage facility twice a year.
§ Trouble shooting any system discrepancies due to outages or manual key errors.
Periodical Management Group, Texas
§ Processed invoices for publishers for two major accounts/distribution centers. Each account consisting of 150 to 175 publishers.
§ Generated checks for current invoices monthly.
HEB Distribution Center, Texas
Receivable Clerk – Warehouse receiving
§ Responsible for data entry of all products received daily for the produce and combo department.
§ Assigned all orders from different HEB locations in Texas to order selectors.
Ford Motor Credit Company, Cheyenne, Wyoming
Insurance Clerk – Office Admin.
§ Responsible for calling customers to verify and update files of all new and pre-owned vehicle purchases.
§ Ensuring proper insurance coverage is maintained on all leased vehicles.
§ Provided data entry for all credit applications for reviewing.
Associate Degree in Applied Science
Theodore Roosevelt High School, Texas
High School Diploma
SOFTWARE EXPERIENCE/ SKILLS
§ Microsoft Office – Excel, Word, Outlook, Powerpoint
§ Microsoft Windows 1995 – XP -Windows 7
§ DOS — Intermediate
§ PeopleSoft 8 (web-base)
§ 10-key by touch — expert
1990 – 1991
1991 – 1992