720 58th Street, NE ï‚² Washington, DC 20019
October 2007to November 2008 Medical Faculty Associates Washington, DC
Administrative Site Coordinator
Provided a variety of administrative support to the Chairman, Physicians and Physician Assistants.
Maintained chairman and departmental calendars; coordinated travel arrangements, scheduled appointments, meetings, conferences room.
Processed licensure requirement for this multi-site department.
Prepared reports, correspondence, letters, memorandums for departmental faculty and administrator utilizing MS Office Suite.
Assisted the Director of Operations and Director of Practice Operations with payment request processing.
Coordinated and maintained Continuing Medical Education lectures for CME credits.
Served as office liaison for patients, employers, Emergency Department, hospital, medical, and nursing staff.
Chart review up-to-date medical records for physician follow-up and completion of medical for medical records files.
Maintained hours for physician/physicians assistants daily and forward to timekeeper in a timely manner.
Performed editing and reformatting of written and electronic drafts using WordPerfect software; on-line data update and verification of existing records, print predetermined management reports.
April 2001 to October 2007
Office Assistant III
Served as central receptionist for department. Maintained on-call schedule board, greeted visitors, distributed information to visitors; answered general inquires and referred calls as necessary.
Processed data entry, sorted and batched fee-tickets and entered into IDX. Assisted in the compilation of reports for departmental billing office.
Coordinated the filling, storage and retrieval of departmental medical records. Maintained confidentiality and ensured the appropriate guidelines were followed.
Sorted and distributed mail, ordered medical supplies as required.
Maintained clinical rotation schedule and distributed as necessary. Assisted with conference planning, maintained registration logs, copied and distribute handouts.
Provided support services to departmental staff, including preparation for special events
March 1989 to June 2000 George Washington University Medical Center Washington, DC
Patient Access Facilitator
â€¢ Processed patient demographic and financial data into IDX system.
â€¢ Responsible for training new staff on the daily shift operational activities of the department.
â€¢ Verified all insurance eligibility/benefits for all registered patients.
â€¢ Obtained pre-authorization insurance, verification for inpatient and outpatients services
â€¢ Collected cash, credit card, partial payments as appropriate.
Prince Georgeâ€™s Community College
01/07 to 08/07
Received – Certificate of Completion
Courses taken: Medical Terminology, Introduction to Medical Billing, Computerized Medical Billing, Advanced Computerized Medical Billing, Physicianâ€™s Office Billing
MS Office Suite; ability to operate a variety of office equipment, including personal computers, photocopiers, telephone systems, fax machines, scanner
SMS, IDX, HDX, Medical Manager, Care Center (document Imaging)
Knowledge of software applications
Knowledge of Medical Terminology; HCPC, EOBS, ICD-9/CPT codes
Excellent oral and written communications skills