Â· Over 19 years work experience in clerical and billing duties.
Â· Proficient in data entry, filing.
Â· Promote services through professional marketing calls/assign leads to agents.
Â· Efficiently maintain collection accounts.
Â· Skillfully compile complete reports for accounting/services/claims.
Â· Accurately post all debits/credits to customer accounts.
Â· Cordially handle multiple-line phone traffic/appointments.
Â· Efficiently complete reports.
Â· Computer Knowledge: Familiar with Windows 98, Word and Excel.
Â· Knowledge of office equipment (copier/fax/electronic postage machines).
Â· Reconciled cash taken from customers and agents daily with receipts or accounts turned in that had to balance daily.
Â· Handled large amounts of money and made all deposits.
Â· Made travel arrangements for the VP and DM when coming to town.
Â· Exceptional organizational skills; work effectively under pressure and stress. Prioritize workload and multi-task. Conscious of deadlines; possess a good sense of urgency.
Â· Work efficiently and effectively as a self-starter in busy environment handling many tasks simultaneously. Initiate action and follow through to conclusion of any commitment. Capably learning new skills.
Â· Monitor and order all supplies for 3 offices.
Â· Perform general office tasks. Courteously answer telephone, take messages, greet customers, kept records up-to-date.
Â· Dependable/Organized/Hard Worker/Honest
Â· expense reports; and creating and implementing, processes to organize the office, increase efficiency, and save expenses.
Â· CPR/AED-Adult (Certificate) 12-2008 to Present
Â· Standard First Aid (Certificate) 12-2008 to Present
Â· North Carolina Life, Accident, & Health License 2007 to Present
Â· Pitt Community College: (Pre-Bus. Adm.) 1982 to 1984
Â· J.H. Rose High School (Graduated) 1982
Â· Greenville Utilities Commission Secretary 1 10-2008 to 03-2009 Part-time
Â· Jefferson-Pilot Financial/Lincoln Financial Office Administrator 08-1988 to 12-2007 Local office closed