Norma L Cooke
Phone: 405) 996-0185
8911 Inman Dr.
Oklahoma City, OK 73127
Objective: To secure an entry-level position in the area of management that provides the opportunityfor growth. for growth
· Excellent problem solverProficient in typing and ten key
· Proficient in typing and ten keyAbility to work independently
· Ability to work independentlyCapable of learning new concepts quickly and easily
· Capable of learning new concepts quickly and easilyExcellent customer service and communication skills
American training institute Oklahoma
city, , United States
September, 1998 January,
1999Attended evening Attendedclasses Attended eveningin Attended evening classesoffice Attended evening classes in office system technology. Working with different type software.
Seminars and Seminars and courses OK , 73102, January, 1998 Completed
seminars Completedand Completed seminarscourses Completed seminars andin Completed seminars and courses in overcoming barriers, motivation, soft skills, stress and angermanagement, management, telelphone techniques, balancing kids and career, dress for success, job retention andadvancement, advancement, communication skills and developement.
Wendy Gap (Burger King) Assistant General Manager
300 S. Mustang rd, Yukon, OK, 73099 7/242007- 12/15/2009
EmployedDuties include Dutiesordering, Duties includemanaging Duties include ordering,Duties include ordering, managing the crew, insuring food saftey, hiring and firing of crew.Managing money. Managing money. Handling customer complaints.
O&M restraurant group (Burger King)
Assistant General Manager March, 2006 March, 2007
Insuring food Insuringsaftey, Insuring foodhandling Insuring food saftey,all Insuring Insuring food saftey, handling all monies and deposits, hiring and fire of crew members, as well asscheduling, scheduling, ordering the food, receiving shipment.
Carl’s jr Shift manager April, 2005 June, 2005
Responsible for insuring food saftey, handling of all monies and deposit, scheduling crew.