589 66Th St, Apt#7 West New York, NJ 07093
Summary of Qualifications
Skillful and dedicated Data Entry Clerk and Customer Service Rep with extensive experience in the coordination, planning, and support of daily operational and administrative functions.
Gathering information for conducting research.
Strong negotiation and interpersonal skills.
Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Speak fluent Spanish and English.
Very efficient and accurate when speaking with customers on the phone.
Proficient in Microsoft Office System, Microsoft Windows® operating system, Excel, Quick Books, and type 90 curacy.
A. Bergen shippers– North Bergen, New Jersey June 2005 – Nov 2008
Accounts Representative and Customer Service Rep.
Processing pick tickets and invoices.
Retail Sales and production of goods for a designer.
Customers help research.
Creating manifest of shipped clothes.
Organizing daily customer’s orders, and production.
Data entry UPS processing, receiving inventory.
Answering calls and emails from customers.
B. Impac Logistics- Secaucus, New Jersey February 2006- Sep 2006
Managing assistant, sales; and customer service representative.
In charged of sales and customers’ needs.
Answering calls, controlling sales.
Billing department, invoicing.
Ordering goods to ship.
C. Angel’s Landscape & Contractors- Garfield, New Jersey January 2004-May 2005
Secretary and customer service representative
Preparation and negotiation of making estimates.
Making invoices and billing customers.
Set and maintain records and agendas.
D. WNY RECREATION CENTER- West New York, New Jersey July 2002-July 2003
Recreating kids and tutoring after school work
In charge of a small teams of kids.
BERKELEY COLLEGE September 2008- Present
Major: Fashion Merchandising & Marketing
BERGEN COMMUNITY COLLEGE September 2004-April 2005
Major: Fashion marketing and design
Biology & Anatomy classes
Writing & English classes
Degree still in process
MEMORIAL HIGH SCHOOL 2000-2004
High School diploma
SKILLS & REFERENCES
Available upon request