8 Bridle Path Court
Purpose: To secure an Administrative position.
TD Bank, NA Mount Laurel, NJ Oct. 07 – Present
Loan Service Agent
Respond to customer and employee telephone inquiries dealing with consumer loans, credit lines and real estate mortgage.
Troubleshoot and resolve customer issues related to various loan products.
Identify problems and research account discrepancies.
Follow up with written correspondence to customers regarding corrected information on their accounts. Temple University Philadelphia, Pa Jul 06 -Present
Provide high-level administrative support to the Director of Information Technology.
Coordinate technology meetings, travel arrangements and department agendas.
Manage technology purchases, direct vendor relations.
Prepare financial spreadsheets, correspondence, merged mailings, and unique special projects.
Supervise and hire part-time employees and work study employees.
Assisted the Dean’s office with scheduling of classes held in the computer labs. Cadwalader, Wickersham & Taft New York, NY Jun. 99 – Oct. 04
Administrative Assistant/PBX Switchboard
Responded to the Director of the Conflicts Department.
Prepared legal documents and correspondences.
Scheduled meetings, travel arrangements, maintained office calendar.
Maintained and updated confidential files for the department.
Revamped entire filing system to paperless.Sullivan & Cromwell New York, NY Sept. 96 – Jun. 99
PBX Switchboard/Administrative Assistant
Provided secretarial and administrative support for the site manager.
Answered incoming calls on 24-line switchboard.
Coordinated and schedule in-house / out-of-office.
Assisted in coordinating and executing overseas conference calls.
Monitored office supplies and coordinated scheduling of new supplies.United Health Care Newark, NJ
Administrative Assistant /Medical Records Clerk Jun. 94- Sept. 96
Prepared folders and maintains records of newly admitted patients.
Facilitated scheduled between physician and technicians.
Handled over 1,500 existing and active patients and managing over 120,000 archival documentations.
Compiled statistical data, such as admissions, discharges, deaths, births, and types of treatment given. Education/Training
Temple University, Business Management
Microsoft Office Suite2007, Lotus Notes, Outlook Window XP, Abode Suite, Workflow Banner, Kronos.