Answered incoming calls from customers and entered information in computer system, reserved pick-up times and locations for customers seeking transportation from the hotel or residence to the airport.
Copied, filed and faxed documents.
02-1999-04/2000 Candle Corporation of America, Des Plaines, Illinois
Data Entry Clerk
Entered more than 1,000 orders monthly in the AS400 system in a timely manner and met all deadlines. Produced â€˜ACD Phone Statisticsâ€™ to generate a report for daily calls. Recorded statistical information including the number of calls, length and hold time of each call received.
Verified pricing on products, quantity discrepancies on orders with the Order Processor daily.
03/2008-Present University of Phoenix
Major: Business Administration
04/1995 Kennedy King College, Chicago, Illinois
Certificate: Computer Basics
10/1991 Olive Harvey College, Chicago, Illinois
Certificate: Travel Business
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