OMNICARE HEALTH SERVICES OF NEW HAMPSHIRE 13 COMMERCE AVE LONDONDERRY NEW HAMPSHIRE 03053
October 2007 to Current
Customer Service Representive
Receive incoming customer calls and resolve their issues. Contact private insurances, Medicaid and Medicvare D plans regarding the customers billing issue, information on IDs , D.O.B , ect. Work rejected claims and adjust customers accounts with necessary write offs or customers refunds. Update patient files and mail privacy forms for new patients
Credits and Returns
Input customer prescriptions numbers as a tracking system then determine if item is creditable
Post consumption unit dose Billing Tec.
Bench Tec Manager February 1998
Schedule the Bench Tec hours and hired new Bench techs. In addition to working as a Bench Tec, Redorder Tec and Checker also made product deliveries when necessary , and filled in at the switchboard as a receptionist.
Picked, count and label medications
Receive information from facility nurses, input the information into the computer and generate the necessary label for the next step.
Verify, bag and tag product being dispensed and delivered.
Above three positions is part of a 3 point checking system to reduce pharmacy errors
Goffstown High School 27 Wallace Road Goffstown NH 03045 Grade 7 thru 12
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