Elsa R. Ramirez
Medical Billing Specialist,
Palladium Technical Academy. El Monte, CA.
Received training and hands-on experience performing Medical billing, Coding, and Administrative duties including knowledge of:
Â· Medical Terminology
Â· HIPPA Compliance
Â· Insurance Verification
Â· ICD-9/CPT/HCPCS Coding
Â· CPR Certified
Performs excellent customer service in a busy truck wash, including data entry, processing payments, computerized receipts, cash-handling, and operating phones.
Customer Service Representative,
Responsible for answering phones at a busy office and performing customer service. Authorized to handle large amount of cash, make deposits and withdrawals, and maintain current records and documents. Performed daily filing, customer calls for open accounts, and the handling checks and cash.
Bi-lingual : Excellent communication skills in both English and Spanish.
Experienced in office procedures and skilled in customer service.
Very dedicated employee with a positive and friendly attitude.
A strong team player and able to follow directions.