7362 W. Parks Hwy #786
Wasilla, Alaska 99654
A position in the Administrative field
9 years of administrative customer service
6 years of accounting experience
3 years of hotel administrative experience
Extensive 4 years of supervisory experience
Self motivated, team-worker, prompt, reliable and positive.
Ability to make decisions, under pressure and to excel in high stress environments.
High School Graduate
Alaskan Watch Specialist, Anchorage AK (Sales Associate/Office Manager) 1995-2001
Handle multiple transactions and balanced daily sales reports
Typed, retrieved and filed correspondence, spreadsheets, records
Maintained account history on different clientele accounts, billing, account reconciliationâ€™s data month-end reports.
Extensive tracking system and work order for clientele, coordinates general clerical and administrative work, maybe responsible for statistical or accounting responsibilities at an intermediate level upon the departmental assignment.
Responsible for appointment setting for a sales team of 3-4 people, creating brochures and sales proposals, and running weekly and monthly reports for the Owner of the company.
Office Management (Stewarts Auto Annex) 2003-2004
Maintained all office duties,, combination Vehicle Accounting, Inventory, and DMV records, as assigned reconciliation of accounts, and performing other miscellaneous duties.
Effectively under pressure and deadline constraints, Interaction with all departments requires.
Extremely detail-oriented and organized person to help support the general manager and other departments in the coordination and scheduling of jobs, including answering phones,
Customer service including assisting walk-in customers, preparing professional correspondence and quotes and some accounts receivable, define goals for day-to day operations.
Researcher Office Assistant 1998-1999
Compiled, sorted, and verified accuracy of data entered, organizing, maintaining and managing maintenance contracts for services, with multiple work studies, and work sites. Paying attention to detail and taking the tasks to the next level. Entered alphabetic numeric from source into computer, organization, general office skills, promptness and professionalism are always required, marketing systems management (established and in progress,) file maintenance, general office duties.
Proficiency in internet, exciting rapidly growing materials following research
Hilton Anchorage (Reservation Coordinator) 2006-2007
Maintained a variety of incoming calls and provided excellent quest services, drafting correspondence to clients, ordering office supplies.
Assembling documents for submission, for revenue board, forecasting out net worth for the years out, provided information to quests regarding local events and services.
Reconciled receipts and made daily reports, troubleshooting basic computer hardware and software problems, preparation of billing for the major airlines contracted with the company and setting there rates, filing, scanning and photocopying the documents for diverse companyâ€™s.
Proficient with a 10-key, and able to type 65+wpm, including assisting walk-in quest with there problems, preparing professional looking business correspondence and quotes and handling comp. rooms or different services, Contracted rates for upcoming conventions.
US Travel (Clerical Asst.) 2007-2009
Customer service skills, scheduling appointments, answering phones, organizational skills, ability to multi-task and proficiently use a computer, skilled in Word, Excel and Outlook with excellent written and oral communication skills.
Handling customer concerns/complaints/comments, exceptional internal and external customer service skills, filing papers, research/fax and document transaction situations, assisting staff with issue resolution and resolving questions/problems in a timely manner, overseeing the training of staff on policies, and procedures related to the payroll system, performing other duties as assigned.
Scan documents on the computer, email businesses and check mail, answering and directs telephone calls and emails to appropriate parties, greet and provide information to clients, maintains filing system; creates and maintains confidential and other files through data-base entry; basic book-keeping, prepares paperwork necessary for administrative functions such as: text-request, purchase orders, ordering of office supplies.
Performs diverse and advanced secretarial, clerical and administrative duties, Interfaces with other Secretarial/Administrative Assistants to share or coordinate workload, coordinated activities across departments, prepares, materials in final form from very rough, and involved drafts which may utilize frequent use of professional terminology and which combine materials from several sources.
Comfort Inn (Auditor) 2004-2005
Basic word and excel experience, A/P, A/R, w/database input balance sheets including spreadsheets, outlook and Internet research, Publisher. Interaction with all departments, maintaining strict confidentiality in all interactions, and transactions. Reconciliation of all accounts, and performing other miscellaneous and performing duties assigned.
Advanced Book-Keeper with 5-8 years exp. Skills in A/P, A/R, G/L, Financial states, Payroll, invoicing, collections, executions, FEDS, collection on PFDâ€™S. Tax deposits, reconcile banks accounts and trust accounts. Extensive knowledge of QuickBooks and Excel, also Word, Time-slips.
Marketing experience, skills also include general office duties, organization, promptness and professionalism.