CHICAGO , LINOIS
Objective: To secure a responsible position utilizing my education, communication and business skills with the opportunity for advancement.
P R O F E S S I O N A L E X P E R I E N C E:
CH Robinson Worldwide Feb 2006- Dec 2009
Enter freight into load tracking system. Invoice Customers.
Checking on statuses of loads regarding pickup and delivery date and time.
Contacting receivers for delivery appointments and specifics on delivery.
Bill and collect on assigned accounts.
Problem solving. Order entry and Processing Invoices. Receptionist at times.
McNeal Hospital May 2003 -Feb 2006
Berwyn , Illinois
Responsibilities are receiving and processing incoming calls from either the answering service or the switchboard and route to proper places.
Provides assistance with the use and distribution of pagers for hospital and medical staff and supports the paging system.
Maintain personnel files and records
Fifth Third Bank October 2001 -March 2003
Evergreen Park , Illinois
Customer Service Representative
Responsibilities are processing banking transactions to customer’s accounts, make sales referrals to meet monthly sales goals, and balance a cash drawer.
Perform commercial monetary transactions for bank customers.
Sears Marketing Center September 2000 – June 2001
Bridgeview , Illinois
Responsible to make routine outbound phone calls to customers on their satisfaction with previously purchased Sears products.
Effectively, input orders in a computerized system.
Answer multi- phone lines.
Update any personal information.
Answer any questions regarding a customer’s account.
E D U C A T I O N:
John F. Kennedy High School
September 1997- June 2001
General Area of Study
Recognition for Perfect Attendance
Four year Honor Roll Student
C O M P U T E R S K I LLS
QUATTRO PRO, WORD XP, EXCEL, ACCESS,WINDOWS 00, PHOTOSHOP, WORKS, MICROSOFT OFFICE, LOTUS