A Good Leader Explores All Options
6198 E River Run Dr
Cottonwood, AZ 86326
My objective is to obtain a career with the position of management, by displaying both high standards of work ethics and the abilities of a solid leader. I can accomplish this through the experience and discipline I maintain in my everyday life. It is my belief that as a leader the responsibility for success and failure lies solely on your shoulders; and that it is your duty to inspire your employees to desire their best performance, so that they may accomplish more through a since of pride and loyalty to the team.
11/1996 – US Army Good Conduct Medal
02/1999 – Kuwait Campaign Medal
11/1999 – US Army Good Conduct Medal
07/2003 – Triple connoisseur recognition for beer, liquor, and wine
01/2007 – One year accident free award and safety badge
02/2007 – Dollar General Corporate Level silver medal for recovery standards
04/2008 – Dollar General prototype store 10839 recognized as model store
06/2008 – Dollar General prototype store 10839 recognized as Best in District
02/2009 – Personal Accomplishment – one year smoke free
Merchandise and Food Service Audit Manager (Part Time Position)
9/2008 – Present MS Reflections
As an Audit Manager for MSR, I inspect and audit establishments contracted to CRI and chosen by myself. My primary focus in this endeavor is to rate customer service, but it is of importance to grade establishments in regards to cleanliness, inventory availability, product recovery, and retail presentation.
With my experience as a restaurant manager, and my FDA Food Safety Manager certification, I am also available to select restaurant audits for individual companies selected by myself from a list of companies contracted by MSR.
As that the mystery shopper industry is very competitive, with job availability based on regional requirements, it is often necessary to travel a lengthy distance to acquire the opportunity to perform an audit.
Restaurant General Manager
9/2008 -12/2008 Pizza Hut, San Antonio, TX
As the General Manager for Pizza Hut, I directed the restaurant in everyday activities, including food safety and cash management. I scored a 4.75 on the training restaurant module, and left the training restaurant with honors.
5/2006 – 9/2008 Dollar General, Waynesboro, PA
I my employment from Dollar General was separated on Sept 19, 2008 on the basis of relocation and the inability to transfer to an acceptable location.
5/2003 – 3/2006 Majestic Liquors, Fort Worth, Texas
As the store manager for Majestic Liquors, my primary responsibility was to the security of both the $125,000 est. inventory and the in-store monetary accumulation, both within the store bank of $1,500 and the increased earnings in the registers as well. This was accomplished with secure bank deposits, daily reports to the chainâ€™s home office, proper usage of data entry and inventory analysis with Microsoft Windows, and providing loss prevention and security to the store (both internal and external). My average inventory with Majestic Liquors was recorded as a less than 1% shrink. My secondary, yet very important duties were many, included training and managing employees. This was accomplished thru superior leadership skills, such as mature decisions, even handed discipline and motivation, and agreeable employee scheduling. I was also responsible for maintaining daily correspondences with the storeâ€™s chosen alarm company, providing knowledgeable customer service and product consultation, and coordinating orders with product distributors. My employees have always enjoyed working with and for me, and I have always found that leading by example has proven to be the best policy. It has always been my belief that a manger should encourage their employees to express their operational opinions and be open to options, but not be afraid to make the final decision. I separated my employment from Majestic Liquors in March 2006 due to relocation and the inability to transfer liquor licenses to an out of state entity.
6/2002 – 4/2003 Wal-Mart, Lake Worth, Texas
As the Support Manager for the Wal-Mart Tire Lube Express, my primary responsibility was to the security of both the inventory and the department monetary accumulation in the registers. This was accomplished with daily reports to the chainâ€™s home office, proper usage of data entry with the Wal-Mart Computer Network System, and providing loss prevention and security to the store (both internal and external). My secondary, yet very important duties were many, including training and managing employees. This was accomplished thru superior leadership skills, such as mature in decisions, even handed discipline and motivation, and agreeable employee scheduling. I was also responsible for providing knowledgeable customer service and product consultation, inspection of vehicle services, and coordinating orders with product distributors. I have always believed that employees will enjoy working for a leader who is fair and level headed; a boss who will not hesitate to motivate employees and will provide them with the necessary assistance to complete a job.
11/1993 – 6/2001 US Army
I enlisted in the US Army on November 3rd 1993, and was stationed at Ft. Leonard Wood, MO, until May 24th, 1996. In May of 1996, I was transferred to Ft. Stewart, GA, until June 99, when I was transferred to Ft. Campbell, KY. I served in Ft. Campbell from June of 99 until I was Honorably Discharged in June 01. As a specialist in the US Army, I was expected to perform my job with maximum efficiency, training others along the way. A specialist is a junior manager, and as such must have displayed the potential for good judgment and leadership. My duties included not only my primary job, but also those of a guard. I received training, both in familiar and hostile sites, in armed and unarmed patrols. I was trained in both riot control and single restriction protocols. My training in the US Army has been put to use in several deployments in addition to policing areas of Fort Campbell.
5/2003 Professional Diploma – University of Phoenix
The University of Phoenix accredited me with a two year equivalency in Military Science.
2/2001 Professional Diploma – US Army PLDC; Fort Campbell, Kentucky
The US Army Progressive Leadership Development Course trains individuals who are ready to make the necessary decisions of a leader.
5/1995 High School or equivalent – Salem High School, Salem, Missouri
General Studies Diploma
6/1994 Professional Diploma – US Army Basic Combat Training, Fort Sill, Oklahoma
The US Army BCT instills the discipline and knowledge for survival in any hostile combat environment.
8/1981 – 5/1988 Diploma – Cromwell Academy for Gifted Children, Wales, UK
The Cromwell Academy is an institute of higher learning for gifted adolescents. Courses of study have a very broad scope, ranging from advanced math to political sciences. The Cromwell Academy is a prestigious private school, requiring a minimum IQ of 165 for basic acceptance.
05/2009 – Certification – School of Professional Hypnosis
12/2008 – MS Reflections Expert Merchandiser Certification
12/2008 – MS Reflections Interview Manager Certification
12/2008 MS Reflections Audit Manager Certification
11/2008 – Certification – Food Safety Manager
06/2006 – Certification – Dollar General Manager Training School; Halifax, PA
05/2005 – License- Texas Alcoholic Beverage Commission
05/2003 – License – Texas Alcoholic Beverage Commission
08/1999 – Certification – US Army Air Assault School, Fort Campbell, Kentucky
08/1997 – Certification – US Army Combat Lifesavers School, Fort Stewart, Georgia
I have a high level of proficiency with the following retail equipment: Cash Register,
Calculator, Garvey (pricing) gun, Baler, Hand Held Scanning Terminal, Computer (windows 96, me, and xp), and manual pallet jack.
I have a moderate or more than passing familiarity with the following retail equipment: scissor lift, fork lift, and electric pallet jack.
I am completely fluent in both spoken and written versions of the English Language.
I am fluent in both spoken and written versions of the Welsh Language.
I have basic fluency in Spanish spoken and written language.
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