Experienced Executive Assistant and Manager with a successful history as a self-starter and trouble shooter. I follow through with tasks no matter what the size and/or obstacles. I would welcome the opportunity to offer my professional skills and prior accomplishments. I feel I can be an asset and enhance functionality within an organization to help the company grow as well as earning the opportunity to learn and grow. In nut shell I am looking to acquire a challenging position with a solid company where I can make a difference.
Computer: Proficient in MS Office [Word, Excel, PowerPoint, Access, Outlook, Notebook], PeopleSoft, Visio, wide variety of industry related software and internet research
Administrative: Reliable, discreet, detail oriented, able to work independently as well as in a team environment. Possess excellent organizational, analytical, troubleshooting and oral/written communication skills. Capable of extreme multi-tasking. Exceptional at events planning, project leadership and the ability to take on new tasks with minimal training required
Personal Traits: Positive and optimistic attitude while still being a realist and having my feet planted firmly on the ground. I subscribe to a “get it done” mind set and have a way of turning negative situations into positives and opportunities in my personal and professional world
12/05-9/08 Administrative Assistant to Call Center Director VERIZON WIRELESS – Houston, TX
Managed very detailed and fast moving calendar. screened and prioritized calls and delegated accordingly freeing up much needed time for the Director, Ops Mgr. and Assoc. Dirs. Conducted travel arrangements for the Director, Ops Mgr., Assoc. Dirs. and Spvrs. utilizing the most cost effective solutions. Upheld Org Chart, Dept Contact List, Departmental Bi-Weekly calendar and time reporting of Assoc. Dirs., reconciled expense reports, invoices and P-cards resulting in a very efficient and functional system departmental access. Coordinated, recorded and distributed minutes of staff meetings, Ops Reviews, Kick Offs, and various on and off-site meetings and recognitions. Provided high quality PowerPoint presentations and Excel spreadsheets.
Worked side by side with Facilities to sustain the working and visual integrity of the Dept.
Supported AMT Dept. in coding and submitting timesheets for Reps/and supplied Spvrs, with daily adherence reports.
Aided EMT Dept. to provide technical staff with test equipment and sustaining the basic operational service of test devices, maintained database and assisted in keeping the calendar current for precise availability of the Mobile Learning Center.
·Promptly promoted from temporary to permanent position.
·Selected among my peers to help arrange outside high level meetings. Assisted VPs and other visitors including choosing hotels for their stay, meeting rooms, catering, transportation and other aspects of hospitality.
·Independently orchestrated many projects outside of the realm of my job description for more well-organized methods to benefit the entire Dept.
·In my spare time I continue to increase my administrative knowledge via online courses offered by the company.
vReason for leaving: Restructuring of company left no lateral or upward movement for me. I took the opportunity to start several small home based businesses over the last 4 years which kept me well in the loop administrative wise and learned many new skills and kept up with the new O/S.
12/02-7/05 Dept HeadSr. Office Manager/Sales/Customer Service/HR MAGS ON THE NET – Lawrence, NY
Assigned key role in the management of operations for a fast paced internet company. Supervising the daily activities including assisting President through routine administrative tasks, hiring, maintaining and supporting staff in an HR capacity, providing performance reports and creating work schedules for up to 25 employees. Worked as a liaison with the publishers, third party order houses, the company and the customers. Provided information necessary in the constant updating of interoffice programs to stay at the top of our field through monthly executive meetings
·Instrumental in keeping the customer service department A+ by providing the tools and training to all representatives.
·Consistently exceeded business goals/objectives by monitoring staff performance, evaluating customer service tools, increasing sales.
·Creating new business through commercial accounts providing proposals, negotiations, closing deals and troubleshooting
Spearheaded the reorganization of entire operational system of this company by training management to focus on collection, revamping AP/AR methods, implementing a strategic filing systems and providing better customer service tools.
·Implemented Visa/MC programs providing payment alternatives for consumers while increasing sales for company.
·Optimized the company workings and its profits for the purpose of selling.
vReason for leaving: Contract position completed
11/00–3/01, 1995-2000Exec Asst to Pres and VP/Office ManagerRIO RESTORATIONS – Valley Stream, NY
Accountable for a broad range of projects in addition supporting the top two executives in a day to day fashion which untethered them from the office to new sources of revenue. Managed office staff of 30 employees in office and warehouse in a combination of Supervisory and an HR capacity.. Maintained facilities, equipment purchasing and repairs including computer network and phone system. Kept stock of inventory and authorized purchasingfor warehouse keeping costs below allowable budgets.
·Worked full time 1995-11/2000 then part time 11/00-3/01
vReason for leaving: Allergic reaction to a new chemical in the warehouse
3/00-11/00Exec Asst for CFO and EVP of Prod DevACCLAIM ENT. – Glen Cove, NY
Provided full administrative support to two major executives. Worked with Legal Department in preparation for Edgariing reports for the company website. Interacted with A/V Dept to arrange for electronic presentations video conferencing. Met with and made hiring decisions regarding outside vendors for refreshments and clean up as well as for the purchasing and maintenance of office equipment to keep to or below budgetary requirements. My responsibilities in Product Development also included full travel arrangements for a department of 20-30 employees and shipping of prototypes and signage for conventions.
·Worked with Department Heads on behalf of the Sr. VP of Prod Dev in the merging of two departments with the goal of optimal performance and a smooth transition.
·Reorganization of travel procedures on a global level making tracking of expenses more efficient.
·Promoted to increasingly higher levels of responsibility based on outstanding performance and results.
vReason for leaving: Company was slowing downsizing worldwide and eventually closed it doors
Volunteered for political & civic organization and various personal social events. Experience includes events planning, entertainment, creative and craft aspects, internet research, creating spreadsheets and various documents. Also took part in choreography, costumes and make-up. Requested to continue volunteering for many of these events and referred for others.