Sally Jo Hensley
6644 Elm Park Ct
Galloway, Oh. 43119
(614) 851-0580 (hm)
I am seeking a challenging position where I can utilize my present-skills. I am also interested in developing additional skills.
Franklin County Job20and Family Services 314 N Wilson Rd Columbus Ohio 43204
Oct. 20, 1980 to Jan. 25, 2008
Customer Service Specialist – $12.73 per hour – Sign clients in to see case workers, answer multi-phones, issue food stamp cards, put new applications in process and e-mail proper unit. File cases that are no longer in use, use our tracker system to find cases, and handle child care applications.
Income Maintenance Worker 2 – 15.00 per hour- interviewing customers, I redetermined eligibility, completed routine actions ( such as change of address, new family additions, etc….), answering phones, filing, public relations, referrals to social services, weekly reports, budgeting, input cases on CRIS-E and screen new applications for potential eligibility. I also attended state hearings and etc…..
Assignment clerk – 10..00 per hour- Send out redetermination letters to clients that are on public assistance to update their cases. Filing, answering phones, typing, assign new cases to the proper worker….Check the computers to explore information about the client.
Account Clerk 2 – 7.00 per hour – Posted child support payments to the proper accounts, update the cards and also type the vouchers to send out the child support payments, answer phones and filing.
Clerk 2 – 4.45 per hour – Filing, answering phones, update the filing system and assist others. I work, communicate, and coordinate well with others. I also take considerable pride in the quality of my work. I have had experience on personal computers, 10 key adding machines, MS Works, Word, and e-mail. I have 25 years of clerical experience