10 Sunwood Circle
Over twenty years experience as an Office Manager and Executive Assistant.
Master of Business Studies, Baruch College
Bachelor of Science in Management and Communications, Adelphi University
Permanent State Certification as Business Education Teacher
Experience in all Microsoft Office and Accounting background.
Office Manager/Administrative Assistant Experience:
Presently employed as a Part-time Office Manager at the Wyndham Condominiums in Garden City.
Handling all A/P, A/R problems, dealing with Vendors and day to day problems having to do with unit owners. Doing research on new equipment and purchasing all supplies for Administrative and Concierge office. Interaction with Administrative Assistant who shares work load on alternate days dealing with unit owners.
Office Manager/Administrative Assistant for Lehr-McKeon – Restaurant Supply Distributors
Updated Version of ACT database and printed reports. Handled all customer interaction with manufacturer of restaurant products. Responsible for day to day operations of company as well as handling all customer service orders and problems. Quoted prices and products to potential customers as well as placing orders to vendors.
Office Manager for NYS Dept. of Demographic Research and Reappointment Training of staff in word processing as well as developing customer services procedures for staff and clients. Implementation of training after design, testing and refining major automation projects with system management team. Human Resources-interviewing and part of hire team as well as processing of benefit packages.
Development of Procedure and Project Manual. Worked with System Management team to develop a Time and Attendance package that is still being used by office in Albany.
Budget-examined, prepared and implemented monthly and annual budgets for NYS with Directors.
Developed on-line G/L accounting systems. Handled vendor and credit programs.
Part-time Evening Instructor at Katharine Gibbs Organization and New Horizon Computer Centers.
All Soft Skills, Created Help Desk Procedure Manual and taught course, Business Ethics, Office Procedures, Microsoft Office, Office Organization, Customer Support Systems, Procedures for Professionals, Basic Office Skills.
COURSES AND FACILITATED SEMINARS GIVEN IN THE FOLLOWING SUBJECTS:
Computer Systems and Courses: IDX-Allscripts, Microsoft Suite (Expert in Word, Excel, PowerPoint, Access), Microsoft Outlook, Intra and Internet, E-Commerce, Group Wise/Lotus Notes, ACT.
Professional Development Programs: Soft Skill training, Customer Service Skills, Writing Effective Letters, Reports, and Memorandums, Effective Research Techniques, and Preparing and Delivering Effective Presentations, Leadership Skills, Presentation Skills, Oral Presentations, Communication Skills, Verbal and Non-Verbal Skills, Business Communications, Time Management. Telephone Skills, E-Learning, Adult Theory, Project Management.