Susan L. Volkmann
8286 Springdew Drive Apt 7
Cincinnati, Ohio 45231
Twenty-six years in sales, management, customer relations, accounting and office administration.
Typing, and key touch, cash register, daily banking, inventory control, open/closing procedures, shipping and receiving, data entry, excellent customer and employee relations skills, account management and collections.
Bachelor of Business Administration, College of Marketing, with degrees in Retailing, Selling and Sales Management, Bowling Green State University, Bowling Green, Ohio
Scarlet Oaks Continuing Adult Education Programs. Courses in Microsoft Windows/Office, MSW Basic Accounting, Lytech and Enterprise billing software. Also a course in Medical Terminology.
Urgent Care of America/The Lohman Group-billing and collection specialist
for two large facilities.
2007-2004 Doctorâ€™s Central Billing-collections and account specialist for seven doctors.
Reimbursement Coordinator, American Nursing Care, internet billing for home health agencies for two Kentucky branches.
Collection and billing specialist, Communicare Health Systems, computer/manual billing for numerous nursing homes.
Customer Service representative, Administar Federal, customer service in a call center answering questions from providers and patients regarding Medicare part A.
Title Clerk, Classic Title Agency, title clerk for real estate title insurance agency, prepared titles for execution of the real estate purchases or secondary loans, and also receptionist.