Manassas Park, VA 20111
To obtain professional employment in the retail industry and pursue management opportunities in the retail sales field.
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2008-Current Sears Manassas, VA
Serve as the Team Lead for the entire shoe department.
Responsibilities include budgeting hours; planning and preparing team member’s work schedules; preparing signage; preparing department for sales and special events; scheduling and assigning departmental maintenance; responsible for overall team management; liaison for cashier approvals throughout store; scheduling and oversight of shipment receipt, processing and distribution; providing excellent customer service; assisting customers with in-store online orders and transactions; provide assistance to customers by phone.
2006-2008 Lane Bryant Manassas; VA
Worked full time hours as a Customer Service Sales Associate until December 2006. Was subsequently promoted to keyholder with responsibility for opening and closing the store daily and serving in the capacity of assistant manager. In mid-year 2007; was promoted to Assistant Manager of the Manassas Mall Lane Bryant store.
Responsibilities included processing purchases and returns; providing excellent customer service; participating in company meetings and conference calls; serving store floor duty; servicing and staffing fitting rooms; making financial deposits and completing opening and closing paperwork.
2006 Micro Mania Racing Murray; KY
Worked for 5 months at a racing track featuring radio-controlled cars.
Responsibilities included accessing and operating a computer program to track and tally the number of laps completed by each car; assisting in car repairs; and providing friendly customer service. Designed and uploaded internet webpage for the company.
2002–2003 Pony Rides Herndon; VA
Worked weekend events for 6 hours a day providing entertainment at county fairs and public events. Responsible for young children from the time they entered the ride area; including placing each child on a pony; ensuring the safety and comfort of the children; and walking beside the children throughout the entire ride. Responsible for ensuring animal welfare and behavior.
2000-2006 Babysitting Herndon and Manassas Park; VA
Responsible for providing child care and supervision for 4-10 year old children. Responsibilities included ensuring the safety of the children; cooking and preparing meals; aiding in the completion of homework assignments; and providing extracurricular activities for the children.
2005-2006 ECPI College of Technology Manassas; VA
Microsoft Business Suite Photoshop
AutoCAD & Architectural Design Keyboarding
HTML Programming Programming Logic and Design
Web Servers, Security & Maintenance