Objective: A new challenge in office administration or customer service where I can apply my experience in office management, bookkeeping, and customer support
SUMMARY OF QUALIFICATIONS
Â· Â Experienced professional administrator accustomed to managing multiple priorities, developing graphical presentations, scheduling, accounts payables and receivables, bookkeeping, coordinating permits and licensing, shipping and receiving, travel planning, organizing meeting and events
Â· Â Skilled in customer relations and problem solving through both telephone and in-person interactions
Â· Â Knowledgeable in a variety of industries including construction (builders, developers, grading, roofing and fireplace), gas and oil, sporting goods, and with the tradeshow and event industry
Â· Â Computer experience: Windows XP, Microsoft Office including Word, Excel, PowerPoint, Microsoft Access, Microsoft Publisher, Microsoft Outlook, Lotus Notes, Microsoft Streets and Trips, Word Perfect, Lotus 1-2-3, Harvard Graphics and Freelance
Â· Â Accounting software training: QuickBooks Pro, QuickBooks Enterprise Solutions, AS400, BPCS, JD Edwards
Administrator and Bookkeeper
Paulk Roofing, Inc., Oxford, GA
Provided administrative support to Paulk Roofing and their sister company, C&P Fireplace. Supported six individuals including the owners and sales team in administering the daily operations of business through telephone support, invoicing, job scheduling, purchasing, and coordinating required construction permits and plans. Provided accounting support including invoicing, check issuance, collections, payroll, bookkeeping, and compilation of P&L and various reports. Communicated job details to subcontractors and builders via 2-way radio. Also solely responsible for inventory tracking of job materials and preparation of written estimates, proposals and contracts.
Walton Media Services, Inc., GA
Project leader for customer mailings and fulfillment services. Responsibilities included printing production of scheduled jobs including customer mass mailings using First Logic software. Solely responsible for all shipping, domestic and international, using various software including Fed-ex Ship Manager. Other miscellaneous duties as needed (ex; folding, stitching and cutting of printed material). Operated various binding machines to fulfill customer orders.
Event Services, Inc., Grayson, GA
Organized and maintained company records. Performed various accounting functions such as accounts receivable, accounts payables, quarterly tax filings, also procured goods and services for operating customer events. Assisted with onsite operations as needed at customer events and venues including travel coordination and customer service.
Southeastern Excavators, Inc., Homer, GA
Responsibilities included permit and contract coordination, accounts payable, receivables and collections, prepared proposals and invoices. Maintained payroll, personnel files and performed general human resource functions. Compiled monthly and year-end accounting reports.
Southeast Region Recruiting Coordinator
Kelly Services, Lawrenceville, GA
Performed recruiting activities for various commercial accounts; responsibilities included interviews, applicant testing and new hire orientations. Served as key account representative for Motorola’s temporary labor contract with Kelly Services. Performed onsite orientations for new hires weekly at Motorola’s Duluth facility and addressed all employee issues such as performance counseling, payroll discrepancy, terminations, shift coverage, while adhering to Georgia employment requirements. Other responsibilities included administering payroll, telephone support for both customers and applicants and acted as back-up office manager at Kelly’s Lawrenceville, Georgia branch.
Operations / Purchasing Administrator
QuickTrip Corporation, Norcross, GA
Provided support for the division manager and purchasing manager. I additionally supported six area supervisors and store employees. Responsibilities included weekly and monthly sales reports, vendor liaison, travel arrangements, process store license applications, accounts payable, petty cash and general office management. This position required strong communication and correspondence skills, organization and flexibility to adapt to a constantly changing environment.
1994 – 1995
QuickTrip Corporation, Norcross, GA
Supported the division’s personnel manager and store employees as office administrator. Responsibilities included monthly personnel reports, payroll, employee records, interview scheduling, reference and employment verifications and other administrative duties as assigned.
Berkmar High School, Lilburn, GA; 1981-1985