Objective : To obtain a career that would utilize and benefit from my experience and outstanding skills in customer service and retail.
â€¢Ability to identify potential problems, evaluate alternatives and implement creative solutions.
â€¢ Effective written communication skills, contributing to all areas of customer relations.
â€¢ Strong telephone and communication skills; a very detail oriented individual.
â€¢ Ability to handle multiple tasks; highly organized; always willing to learn.
â€¢ Works hard to establish trust and confidence with customers, co-workers, and management.
Donald Craig Automotive
â€¢ Communicate with clients to assist with sales questions or concerns, as well as, obtain missing information.
â€¢ Operate the 40 line telephone communication systems.
â€¢ Schedule client appointments/bookings.
â€¢ Greet all clients upon entry to facility.
â€¢ Maintain company office supplies.
â€¢ Sign for and distribute mail to the appropriate party.
Home Appetite NC
â€¢ Completed purchases and sales for customers.
â€¢ Assisted customers in preparing meals to go.
â€¢ Satisfied customers’ telephone inquiries.
â€¢ Assisted chef in preparing food.
West Rowan High School,
Mt. Ulla, NC
Winston-Salem State University
Rowan-Cabarrus Community College
Proficient with Microsoft Office applications; Word, Excel, PowerPoint, Outlook, Publisher and Internet.