6300 S. Avalon Ave. Apt. 208
SIOUX FALLS, SOUTH DAKOTA 57108
Sioux Valley Clinic, Sioux Falls, SD April â€™06-June â€˜06
Patient Financial Services,
Kelly Services, Sioux Falls, SD Aug â€˜05-March â€˜06
Wells Fargo Education Financial Services, Verify Student Loans and
Addendums, Credit Support and other tasks as necessary. Account Maintenance.
Cedar American Railholdings, Sioux Falls, SD Sept â€˜02-Nov `04
Customer Service Representative, Build wheel reports, prepare work orders, provide constructive place notifications to customers, place and release cars to and from industries (Demurrage), handle and notify customers of bad ordered cars, waybilling, reporting train departures and arrivals, reporting received and delivered interchange, assisting other Customer Service Reps, miscellaneous reports and other duties as assigned.
Cigna Tel Drug, Sioux Falls, SD Feb â€˜99-Septâ€™02
Pharmacy Support Services Representative, Verify insurance benefits and establish eligible patient profiles. Respond to customer correspondence pertaining to new prescriptions, account adjustments and other product related inquiries. Communicate with physicians and clinical staff regarding patient information and other relevant data. Assist Customer Service, Accounting, and other departments as needed.
Citibank/Citicorp, Sioux Falls, SD/San Antonio, TX Jan â€˜91-Feb `99
Collection Correspondence Representative, Sioux Falls, Responsible for monitoring incoming correspondence from card members. Noted accounts with information regarding status changes. Worked with various departments to ensure customer satisfaction. Cross-trained in sorting, rerouting and batching all incoming mail to be distributed throughout the department.
Branch Services Clerk, San Antonio, Assisted with the establishment and operation of the Business and Consumer Overdraft Program. Responsible for the end of day proof process ensuring complete accuracy. Verified accounts to determine tax exempt eligibility. Various departmental duties.
Data Entry Operator II, Sioux Falls, Processed incoming payments and address changes for card members accounts. Cross-trained in MICR, Opt Out, Authorizations and PIN. Assisted with year end summary.
Washington High School, Sioux Falls, SD
High School Diploma
Nettleton Junior College, Sioux Falls, SD
Associate Degree in Travel and Airline Management
Professional Career Development Institute-Home Study
*In process of obtaining Medical Billing Degree*
Microsoft Word, WordPerfect, Excel, Novell, Argus Health Systems, 10-key (10,000 kph), typing (53 wpm), general ledger and accounting.