Education Everest University, Bachelor Degree in Criminal Justice, concentration
In Criminal Investigations, Orange Park, Florida Graduation Date: October 2009
Florida Metropolitan University, Associate Degree in Criminal Investigations, Orange Park Florida Graduation Date: October 2007
Significant Course Work included: Psychology, Sociology, Victims Advocacy, Victimlogy, Career Skills, Management Supervision, Economics, Fingerprinting, Crime Scene Dynamics, Crime Scene Photography, Criminal Justice Communications, Private Investigations, Forensics, Constitutional Law, Conspiracy Theories, Computer Crimes and Terrorism.
FEMA Certification Course: IS-00200, ICS for Single Resources and Initial Action Incidents
Certification Course: IS-00100.LE, Introduction to the Incident Command System, I-100 for Law Enforcement
Class â€œDâ€ Security License, completed 40 hours of required training required by State of Florida, North Florida Training & Security Associates, November 12, 2009
Work Experience Corinthian College, Inc., Orange Park Florida, February 2007 to October 2009. Assisted in the assembling and disassembling of crime scene course lab activities. Maintained individual records for every student in both the Criminal Justice and Criminal Investigations Programs; responsible for researching and documenting the necessary paperwork for quarterly audits.
Orange Park Kennel Club, Orange Park, Florida, August 2006 to February 2007. Assisted customers in their wagering experience, to ensure proper knowledge of the rules and regulations on bets, managed computer to allow customers to place bets. Responsible for all transactions processed in the wagering computer which includes collecting and paying out monies, contributed to the success of parties and promotion of customers.
Towers Perrin, Chesapeake, Virginia, March 2001 to May 2002. Answered incoming calls, retrieved employee information in reference to benefit packages, processed all outgoing mail to include page count, received date, copying and/or scanning into system; researched employee’s information to ensure that benefits were updated.
Penn National Insurance, Chesapeake, Virginia, April 1995 to Sept 2000, Maintained highly effective organizational filing system, including quick and thorough indexing, filing and retrieving of claim information, answered a high volume of incoming calls and provided information and process the initial claims report. Treated each customer with respect and honesty, provided administrative support to senior insurance adjustors and associates. Composed a monthly customer service report to ensure great customer service; managed all incoming and outgoing mail with great effectiveness including collecting, distributing, postage, priority mail and bulk mailing services.
Skills Typing: 45WPM
Computer Application: Microsoft Word, Excel, Internet Explorer
Office Equipment: Computer, Printer, Fax, Typewriter, Register
Associations American Criminal Justice Association, Lambda Alpha Epsilon, 2007– to present
Everest University Ambassadors, 2007 to present
References available upon request