A management professional whose career has encompassed healthcare administration, human resources administration, and business operations.
Strengths include policy setting, project management, budget control, human resources, process improvements, payroll, and program development, American College of Radiology Accreditation, vendor negotiations and facility expansion proposal /justification.
Well regarded as an energetic group motivator and performance coach with proven accomplishments in the areas of, workforce competency training, recruitment and retention, and in-service training.
West Florida Physicians Network / HCA
Ellenton, Florida 2011-2012
Responsible for fiscal and capitol budgets; monthly financial reports; payroll; hiring and termination of employees; implementing software/training staff ; vendor relations; patient encounter billing; policies and procedures, customer service; organizational compliance; oversee staffing to include nursing, medical assistants, lab, and medical office assistants; physicians schedules.
·Restructured billing procedures to ensure that charges for patient encounters were entered on a daily basis to insure maximum reimbursement. Reviewed charges from prior year and resubmitted for payment.
·Part of core group that compiled information to customize eClinical Works (scheduling / billing module for EMR). Responsible for overseeing the staff and physicians after the initial training when the system went live.
·Interim Practice Manager for a Pediatric Practice and Family Practice, both in Bradenton, FL.
Imaging Center at Baxter Village,
Fort Mill, SC 2008-2010
Responsible for fiscal and capitol budgets; monthly financial reports; payroll; hiring and termination of employees; vendor relations; patient encounter billing; policies and procedures, customer service; organizational compliance; staff schedules, in-service training; staff credentialing.
Headed the administration at Baxter Imaging in Performance Improvement initiatives in the areas of Risk and Quality Management; Performance Improvement; and Customer Service.
Increased revenue through marketing to referring physicians, providing services that met the required needs of the practices and patients, resulting in a consistent referral growth pattern.
Directed all areas of regulatory compliance and technical staff credentialing requirements.
Coordinated workforce management objectives with a focus on individual and departmental -wide initiatives and team concepts.
Achieved Accreditation from the American College of Radiology for MRI, Ultrasound, and Computed Tomography. This was achieved through weekly meetings with each department; reviewing and charting progress; continuous communication with the scheduling department to ensure needed exams fit into the required timeline.
Awarded Practice Manager of the Quarter.
Directed the realignment of health care practices to better manage high-risk contrast reaction patients at off-site facilities.
Fort Mill, SC 2007-2008
Responsible for staff in 7 offices covering North Carolina and South Carolina; accounts payable; payroll for 800plus employees; monthly safety meetings; DOT compliance; workman compensation; drug testing; employee orientation
Reduced AP from $1,000,000 to less than $100,000 in 6 weeks by restructuring process for tracking receipts/ data entry.
Facilitated monthly safety meetings at all locations to ensure that all safety regulations were enforced, reducing Workman Compensation payments; loss of staff time, which increased production and quality of services.
Established a quality control program to meet the regulations of the Department of Transportation.