A data entry or word processing position in a progressive and innovative organization.
MetLife, Utica, NY – Virtual Customer Service Agent – Receive inbound calls from customers who are calling to start new disability or family medical leave claims; assist them with existing claim questions; fax and mail forms to the customers; direct customers to their case managers for additional information; assist employers with their employees claim questions or problems; and assist physicians who call in with updates on claims. Nov. 2001 to present.
Paige Marketing Communications Group Inc, Utica, NY – Receptionist – Received, screened and directed all incoming calls; greeted visitors; received and distributed all incoming mail; prepared all outgoing mailings and packages; sent and received faxes; maintained all office equipment; updated and organized filing system; and ordered all office supplies. Feb. 2001 to Sep. 2001.
The Bank of New York, Oriskany, NY – Export Data Entry Clerk – After several months of very in depth training, received and entered new loan application information for the international department. Jun. 2000 to Feb. 2001.
Utica School of Commerce, Utica, NY – Certified Clerk Typist Rome Free Academy, Rome, NY – Regents Diploma
Provided upon request.
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